How do I create a Team?

Gene Gurkoff -

It’s simple to create a team! Start by logging into Charity Miles, then select the Team tab (second to the right on the bottom of the screen). To create a new team, click +NEW TEAM in the upper right-hand corner.

Next, enter a team name as either a hashtag (i.e., #TeamName) or handle (i.e., @TeamName). The difference between #TeamName and @TeamName is that we may eventually allow the owner of the @TeamName Twitter handle to administer their @TeamName team.

Once you create your team, invite all of your friends, family and colleagues to join! In the upper right-hand corner of your team page is a gear. Tap the gear and options will display to invite your friends via text or share an invite via Facebook and Twitter.

Have more questions? Submit a request

14 Comments

  • 1
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    terri keeney

    there is no menu button or drop down menu

     

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    Heather Stolte

    There is no such button, is this feature going to become available soon?

  • 0
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    Gene Gurkoff

    Hi there, Heather.  Can you please delete and reinstall the app to make sure you have the latest version?

  • 0
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    Nina Hernandez

    Hi Gene, I'm having the same issue. I followed your troubleshooting advice but am still not seeing the button. Is there another way to create a team?

  • 0
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    Gene Gurkoff

    What kind of phone do you have?

  • 0
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    Renee Pawlish

    I have the Samsung Galaxy 8.  I tried to uninstall and reinstall, it still doesn't show up.  I emailed you a screenshot to show what it looks like.  I have also had several other try on their phones, as well.  Unfortunately, all my friends and family have a Samsung.

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    Gene Gurkoff

    Hi, yes we're aware of the issue.  Your Android task bar is covering it up.  We're releasing a fix on this very shortly.  Thanks for your patience.

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    Renee Pawlish

    Thanks!  I appreciate your attention to this!

  • 0
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    Renee Pawlish

    I was able to get my co-worker to add a team on her iPhone.  The + sign shows up where it is not on any android phone on any screen with any color background.  I found a solution to my issue, but even if we were able to create teams on the website, that would be helpful.

  • 0
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    Shona Irving

    Hi Gene,

    My reading group (who are turning into a walking group across the world) want to set up a team but we all have Android Samsung devices.  Could you please advise how we can get a team setup.  Thanks :-)

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    Birdie Matern

    Yes, we did the work around - had a friend create the team on her iPhone. But none of us, iphone or samsung can find the team on a search. The team was created >5 hours ago.

     

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    Revenson

    this is still an issue for my android phone. it is a LG

     

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    John Silva

    I have a Moto X4 running AndroidOne Oreo 8.1. I can't access the create team button either. Are you still working on this?

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    Heather Stolte

    So it appears now that I can add a team, however when I went to create it, it said request time out. I closed the app and opened it back up and now there are 7 instances of the team!? How do I remove 6 of them so it doesn't confuse people?

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