Miles missing from Teams

Gene Gurkoff -

If your workout miles aren’t saving to your Team(s) page, the main reason could be that you have a poor WIFI or LTE connection. Charity Miles has a built-in feature that saves Team History later once your smartphone has a reliable connection, so there may be a delay in posting miles to your Team(s) page if you have a poor connection.

If you have a strong connection and your miles still aren’t saving, click on Contact Us in the top right-hand corner of the Help section or email:

Have more questions? Submit a request


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